Terms and Conditions

Provided by Shyft Digital

Last Updated: August 11, 2026

These Terms of Service (“Terms”) govern access to and use of MyCommunitySite, including the MyCommunitySite.com website, community websites created or hosted through MyCommunitySite, and related software, hosting, features, and services (collectively, the “Service”).

The Service is provided by Shyft Digital (“Shyft Digital,” “we,” “us,” or “our”).

These Terms constitute a legally binding agreement between Shyft Digital and the person or entity that purchases, administers, accesses, or uses the Service, as applicable.

1. Acceptance of These Terms

By purchasing, accessing, administering, or using the Service, you agree to these Terms.

If you are accepting these Terms on behalf of a condominium association, homeowners association, cooperative, community association, property management company, or other organization (the “Customer”), you represent that you have authority to bind that Customer to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

Certain individual users may access a community website because an association or management company has authorized them to do so. Those users must also comply with these Terms and any rules or policies established by the applicable Customer.

2. The MyCommunitySite Service

MyCommunitySite is a software-as-a-service platform that enables community associations, management companies, and their authorized representatives to create and operate websites and online resources for their communities.

Depending on the Customer’s subscription and configuration, the Service may include features for publishing community information, communicating with residents or members, maintaining member-only areas, and uploading, storing, organizing, and sharing documents and other content.

Shyft Digital may periodically add, modify, improve, replace, or discontinue features of the Service. We will use commercially reasonable efforts to avoid materially reducing the core functionality of a paid Service during an active subscription term.

3. Customers, Administrators, and Users

For purposes of these Terms:

Customer: means the association, management company, or other organization that purchases or subscribes to the Service.

Administrator: means a person authorized by the Customer to configure or administer a community website or Customer account, including managing content and user access.

User: means any individual who accesses the Service, including Administrators, board members, owners, residents, members, employees, agents, and other authorized persons.

The Customer is responsible for designating its Administrators and determining which Users may access its community website and particular information or features within it.

If a management company purchases or administers the Service on behalf of an association, the management company is responsible for ensuring that it has appropriate authorization from the association to administer the account, upload or manage content, and establish User permissions.

4. Accounts and Account Security

Users may be required to create an account and provide accurate and current information.

Users are responsible for maintaining the confidentiality of their usernames, passwords, and other authentication credentials and for activity conducted through their accounts.

Users may not share credentials with unauthorized persons or attempt to access another person’s account.

Customers are responsible for promptly removing or modifying access when an Administrator or other User is no longer authorized to access the applicable community website.

You must promptly notify Shyft Digital at info@mycommunitysite.com if you become aware of unauthorized account access, compromised credentials, or another suspected security incident involving the Service.

Shyft Digital may suspend or restrict an account when we reasonably believe doing so is necessary to protect the Service, a Customer, Users, Shyft Digital, or third parties.

5. Customer Content and Association Records

Customers and their authorized Users may upload, submit, store, publish, or otherwise make available through the Service information, documents, photographs, files, communications, and other materials (“Customer Content”).

Customer Content may include association governing documents, bylaws, declarations, rules and regulations, meeting materials, contracts, financial information, notices, forms, community records, and other association-related information.

As between Shyft Digital and the Customer, the Customer retains ownership of and responsibility for its Customer Content. Shyft Digital does not acquire ownership of Customer Content merely because it is uploaded to the Service.

The Customer grants Shyft Digital a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, process, back up, and otherwise use Customer Content solely as reasonably necessary to provide, maintain, secure, support, and improve the Service and fulfill Shyft Digital’s obligations to the Customer.

This license continues for as long as necessary to provide the Service and for a reasonable period thereafter for backups, legal compliance, security, and orderly deletion.

6. Customer Responsibility for Content, Documents, and Access

The Customer – not Shyft Digital – is solely responsible for determining:

• what Customer Content, documents, records, notices, communications, or other materials are uploaded, published, distributed, or otherwise made available through the Service;
• whether the Customer has the legal right and authority to upload, store, publish, distribute, or provide access to such materials;
• which Users are permitted or required to have access to particular documents, records, or other Customer Content;
• whether particular information should be publicly available, restricted to authenticated Users, limited to particular Users, or withheld from the Service;
• whether information should be removed, redacted, anonymized, or otherwise restricted before being uploaded or made available;
• whether any document or information is confidential, privileged, proprietary, protected by privacy laws, or otherwise subject to restrictions on disclosure;
• whether the publication, disclosure, retention, or withholding of particular documents or records complies with applicable federal, state, or local law, the Customer’s governing documents, contracts, confidentiality obligations, record-inspection requirements, and other legal obligations; and
• the accuracy, completeness, legality, and appropriateness of Customer Content.

MyCommunitySite and Shyft Digital provide software and technology services only. Neither MyCommunitySite nor Shyft Digital is a law firm, and neither provides legal advice, legal opinions, legal document review, legal compliance services, or legal representation.

Shyft Digital does not determine, and is not responsible for determining, which association documents or records should or should not be uploaded to the Service; whether a document must be disclosed to association members, owners, residents, or other persons; whether access to a document may legally be restricted; whether information should be redacted; or whether particular Customer Content complies with applicable law or the Customer’s governing documents.

Any question concerning whether a document, record, notice, communication, or other content should be uploaded, published, disclosed, withheld, redacted, retained, or made available to particular persons should be directed to the Customer’s association law firm or other qualified legal counsel. Customers and Users should not rely on Shyft Digital or MyCommunitySite for guidance concerning these matters.

Shyft Digital personnel may provide technical assistance concerning how to upload, organize, display, restrict, or remove content using the features of the Service. Any such technical assistance is provided solely to explain the operation of the Service and does not constitute legal advice or a recommendation that particular content should or should not be uploaded, disclosed, restricted, redacted, or removed.

The Customer is responsible for configuring access permissions appropriately and periodically reviewing those permissions. Shyft Digital is not responsible for a Customer’s decision to grant or restrict access to Customer Content, except to the extent an unauthorized disclosure results directly from Shyft Digital’s failure to operate the Service in accordance with its obligations under these Terms.

7. Sensitive and Personal Information

Customers should exercise appropriate care before uploading information containing personal, confidential, financial, or other sensitive information.

Unless expressly agreed otherwise in writing, the Service is not intended to serve as a repository for information subject to specialized regulatory requirements that impose obligations beyond those ordinarily applicable to a community association website.

Customers should not upload Social Security numbers, complete financial account numbers, payment-card information, medical records, passwords, authentication credentials, or similarly high-risk information unless Shyft Digital has expressly confirmed that the applicable Service feature is designed to receive that information.

8. Privacy and Data Protection

Use of the Service is also subject to the MyCommunitySite Privacy Policy, available at https://mycommunitysite.com/privacy-policy/.

Shyft Digital will handle personal information in accordance with its Privacy Policy and applicable law.

Customers acknowledge that they may independently have obligations concerning personal information contained in Customer Content. The Customer is responsible for providing any notices, obtaining any consents, and establishing any policies required for the Customer’s collection and use of such information.

9. Security and Availability

Shyft Digital will use commercially reasonable administrative, technical, and organizational measures designed to protect the Service and Customer Content against unauthorized access, use, alteration, or disclosure.

No internet-based service, however, can guarantee uninterrupted availability or absolute security. Shyft Digital does not warrant that the Service will be continuously available, error-free, or immune from all security threats.

The Service may occasionally be unavailable because of maintenance, upgrades, technical failures, third-party service interruptions, emergencies, or circumstances beyond Shyft Digital’s reasonable control.

9.1 Backups and Content Restoration

Content added to pages within Customer sites is stored in database systems used to operate the Service. Shyft Digital performs backups of those database systems on a weekly basis as part of its platform-level disaster recovery and business continuity practices.

These backups are maintained for restoration of the Service in the event of a system-wide outage, failure, data corruption event, or similar platform-level incident affecting the Service as a whole. Backup restoration is performed at the platform level and is not available as an individual Customer, individual site, individual page, or individual content-item restoration service.

Accordingly, Shyft Digital cannot use these backups, upon request, to restore content that has been deleted, overwritten, modified, or otherwise lost from an individual Customer site when the Service as a whole remains operational.

Customers are responsible for maintaining independent copies of important content and records and should not rely on MyCommunitySite backups as an archival, version-control, or individual-site recovery service.

10. Acceptable Use

Users may use the Service only for lawful purposes and in accordance with these Terms.

Users may not:

• use the Service in violation of applicable law;
• upload content they do not have the right to use or disclose;
• upload malicious code, viruses, or other harmful technology;
• attempt to gain unauthorized access to accounts, systems, or data;
• circumvent security or access controls;
• interfere with the operation or security of the Service;
• use another person’s credentials without authorization;
• scrape, systematically extract, or harvest information from the Service except as expressly authorized;
• use the Service to harass, threaten, defame, impersonate, or unlawfully discriminate against another person;
• upload content that infringes another person’s intellectual property or other legal rights; or
• reverse engineer, copy, resell, sublicense, or commercially exploit the Service except as expressly authorized by Shyft Digital.

Shyft Digital may suspend or restrict access when reasonably necessary to address suspected violations of this Section.

11. Shyft Digital Intellectual Property

The Service, including its software, technology, design, interfaces, templates, functionality, documentation, branding, and other materials supplied by Shyft Digital, is owned by Shyft Digital or its licensors and is protected by intellectual property laws.

Except for the limited right to access and use the Service during an active subscription, these Terms do not transfer to the Customer or any User any ownership interest in the Service or Shyft Digital’s intellectual property.

MyCommunitySite, Shyft Digital, and associated names, logos, and branding may not be used without authorization.

Customer Content remains subject to Section 5 and is not considered Shyft Digital intellectual property merely because it is stored through the Service.

12. Third-Party Services

The Service may use or integrate with third-party hosting providers, email providers, analytics services, payment processors, mapping services, authentication providers, or other third-party technologies.

Shyft Digital is not responsible for third-party products or services that are outside Shyft Digital’s reasonable control. Third-party services may be subject to their own terms and privacy policies.

13. Subscription Plans, Fees, and Billing

MyCommunitySite may be offered under monthly, annual, or other subscription plans.

The Customer agrees to pay the fees associated with its selected plan and any additional services it purchases.

Unless otherwise stated in an order, proposal, or written agreement, subscription fees are billed in advance and are non-refundable except where required by law or expressly provided in these Terms.

Failure to pay amounts when due may result in suspension or termination of the Service after reasonable notice.

14. Subscription Renewal and Cancellation

Monthly Subscriptions

Monthly subscriptions renew automatically on a monthly basis unless the Customer provides at least 30 days’ written notice of cancellation.

Following timely cancellation, the subscription will terminate at the end of the applicable paid subscription period, subject to the billing arrangements applicable to the Customer’s account.

Annual Subscriptions

Annual subscriptions renew automatically for successive annual terms unless the Customer provides at least 30 days’ written notice before the applicable renewal date.

Following timely cancellation, the subscription will remain active through the end of the then-current paid annual term and will not renew for the following year.

Cancellation notices should be sent to info@mycommunitysite.com.

Cancellation does not entitle the Customer to a refund for fees already paid unless Shyft Digital expressly agrees otherwise or a refund is required by applicable law.

15. Pricing Changes

Shyft Digital may change the pricing of MyCommunitySite plans and services from time to time.

Existing Customers will continue at their then-current subscription rate unless Shyft Digital provides notice that their pricing will change.

When Shyft Digital changes the price applicable to an existing subscription, we will provide reasonable advance notice. Unless otherwise stated in that notice, the new price will become effective at the Customer’s next renewal or billing cycle occurring after the effective date specified in the notice.

If the Customer does not agree to the new price, its remedy is to cancel the subscription in accordance with Section 14 before the new price becomes applicable.

Continued use of the Service after the effective date of the pricing change constitutes acceptance of the new pricing.

16. Termination and Suspension

A Customer may terminate its subscription as provided in Section 14.

Shyft Digital may suspend or terminate access to the Service if:

• required fees remain unpaid;
• the Customer or a User materially violates these Terms;
• use of the Service creates a material security or legal risk;
• continued provision of the Service would violate applicable law; or
• Shyft Digital discontinues the Service.

When reasonably practicable, Shyft Digital will provide notice and an opportunity to cure a violation before terminating a Customer’s paid Service, except when immediate action is reasonably necessary for security, legal compliance, prevention of harm, or similar circumstances.

17. Customer Content Following Termination

Upon expiration or termination of a Customer’s subscription, the Customer will have a reasonable opportunity to retrieve or export available Customer Content.

Unless otherwise stated in the applicable subscription plan or written agreement, the Customer is responsible for the costs associated with transferring, downloading, converting, or migrating its content to a local computer, file-sharing service, another website provider, or another system.

Shyft Digital may establish reasonable procedures, formats, and time limits for content export.

After the applicable retrieval period, Shyft Digital may delete Customer Content from active systems, subject to reasonable backup retention practices and any legal obligations requiring continued retention.

If Shyft Digital permanently discontinues MyCommunitySite, Shyft Digital will use commercially reasonable efforts to provide affected Customers with advance notice and a reasonable opportunity to retrieve available Customer Content before discontinuation.

Customers are encouraged to maintain independent copies of important association records. MyCommunitySite should not be the Customer’s sole archival repository for records that the Customer is legally or operationally required to preserve.

18. Changes to the Service or These Terms

Shyft Digital may update these Terms from time to time to reflect changes to the Service, applicable law, security requirements, or business practices.

If we make a material change to these Terms, we will provide reasonable notice, which may be provided by email, through the Service, or by another reasonable method.

The updated Terms will state their effective or Last Updated date.

Continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms, except where applicable law requires another form of consent.

19. Disclaimer of Warranties; No Legal Advice

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

SHYFT DIGITAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SHYFT DIGITAL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT ALL DEFECTS WILL BE CORRECTED.

MyCommunitySite Is a Technology Platform

MyCommunitySite is a software and technology platform that enables Customers to create and operate community websites and to upload, store, organize, display, and share Customer Content.

SHYFT DIGITAL AND MYCOMMUNITYSITE ARE NOT LAW FIRMS AND DO NOT PROVIDE LEGAL SERVICES, LEGAL ADVICE, LEGAL OPINIONS, LEGAL DOCUMENT REVIEW, OR LEGAL REPRESENTATION.

Nothing contained in the Service, any communication from Shyft Digital personnel, any technical support provided by Shyft Digital, or any feature or functionality of MyCommunitySite should be interpreted as legal advice or as a determination that particular documents or information are legally required, permitted, or prohibited from being disclosed.

Shyft Digital does not review Customer Content for legal sufficiency or determine whether Customer Content complies with applicable statutes, regulations, governing documents, contractual obligations, confidentiality requirements, privacy requirements, record-inspection requirements, or other legal obligations.

Questions regarding which documents or content should be uploaded to MyCommunitySite, who is legally entitled to access such materials, whether information should be disclosed or withheld, whether information should be redacted, and how long particular records should be retained should be directed to the Customer’s association law firm or other qualified legal counsel.

Customers remain solely responsible for obtaining appropriate legal advice regarding their obligations and for determining how the Service should be used to satisfy those obligations.

Shyft Digital’s provision of technical assistance regarding the operation of MyCommunitySite does not create an attorney-client relationship and should not be relied upon as legal advice.

MyCommunitySite also does not provide accounting, tax, property-management, fiduciary, governance, or regulatory-compliance advice unless Shyft Digital expressly agrees to provide a particular service in a separate written agreement.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHYFT DIGITAL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR LOSS OR CORRUPTION OF DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHYFT DIGITAL’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES PAID OR PAYABLE BY THE APPLICABLE CUSTOMER TO SHYFT DIGITAL FOR MYCOMMUNITYSITE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply regardless of the legal theory on which a claim is based, to the extent permitted by applicable law.

21. Indemnification

To the extent permitted by applicable law, the Customer agrees to defend, indemnify, and hold harmless Shyft Digital and its affiliates, officers, directors, employees, contractors, and agents from third-party claims, damages, liabilities, judgments, losses, costs, and reasonable attorneys’ fees arising from or relating to:

• Customer Content;
• the Customer’s or its Users’ use or misuse of the Service;
• the Customer’s violation of these Terms or applicable law;
• allegations that Customer Content infringes or violates a third party’s rights;
• the Customer’s decision to publish, disclose, restrict, or provide access to association records or other Customer Content; or
• actions taken through accounts controlled by the Customer or its authorized Users.

Shyft Digital reserves the right to participate in the defense of any claim with counsel of its choosing.

22. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws principles.

23. Dispute Resolution and Venue

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally will be brought exclusively in the applicable state or federal courts located in New Jersey, and each party consents to the personal jurisdiction and venue of those courts.

24. Electronic Communications

By using the Service, Customers and Users consent to receive communications relating to the Service electronically, including account notices, security notices, billing communications, and notices concerning these Terms.

Where legally permitted, electronic communications satisfy requirements that communications be provided in writing.

25. Assignment

Customers may not assign or transfer their rights or obligations under these Terms without Shyft Digital’s prior written consent, except in connection with an authorized change in the management company administering an association’s account or as otherwise approved by Shyft Digital.

Shyft Digital may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or transfer of the MyCommunitySite business.

26. Force Majeure

Shyft Digital will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, governmental actions, labor disruptions, internet or telecommunications failures, utility failures, cyberattacks, failures of third-party infrastructure, or other events beyond Shyft Digital’s reasonable control.

27. Severability and Waiver

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

A failure by Shyft Digital to enforce a provision of these Terms does not waive its right to enforce that provision later.

28. Entire Agreement

These Terms, together with the applicable subscription order, proposal, Privacy Policy, and any other written agreement expressly incorporated into these Terms, constitute the agreement between Shyft Digital and the Customer regarding the Service and supersede prior agreements concerning the same subject matter.

If a separately executed written agreement between Shyft Digital and a Customer expressly conflicts with these Terms, the separately executed agreement will control to the extent of the conflict.

29. Contact Information

Questions concerning these Terms or the Service may be directed to:

Shyft Digital
MyCommunitySite
Email: info@mycommunitysite.com
Address: shyft
PO Box 50
Readington, NJ 08877
Website: MyCommunitySite.com